Being TrustWORTHY

Recently, an IT service provider confidently declared his expertise in handling a task. Trust was given and the results were disastrous. This service provider ruined operating systems and deleted software, gave inaccurate advice and left the customer with a lost...

Summertime – the Perfect Time for Action

“Never mistake motion for action”  Ernest Hemingway We have realized that action in moving our businesses forward creates momentum. Conversely, falling in a rut can result in a standstill. Many business owners look forward to a slower pace in the summer, some stolen...

When Invoices are Months Overdue

Actual Excuses received for not paying an overdue invoice for work completed: Business has been slow but picking up Kids have needs Ailing parents Recovering from surgeries Settling my divorce finally and freeing up monies that have been locked up Avoiding bankruptcy...

The Home Office Entrepreneur

There are an increasing number of small business owners setting up home offices. Mind Your Own Business is a Virtual Administration company, operating from home offices. Home offices decrease overhead costs such as transportation – either public transit or parking and...

Customer Service and Sales

Businesses seek to achieve a healthy bottom line as well as a good reputation. Excellent customer service is critical to establishing repeat business and increasing sales. Recently, during a weekly visit to a favourite business, one of the staff mentioned that she...